PXY REFORMER PILATES PRIVACY POLICY

Your personal information and how we use it.

January 2025

  1. Introduction

 

  • PXY Reformer Pilates (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, share and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
  • We collect and process personal data about our clients in order to provide them with our services and to protect their security. We also process personal data so that we can operate our business, meet our contractual and legal obligations, keep our systems and studio safe and to carry out other tasks that are in our legitimate interests.
  • By using our services or providing us with your personal data, you agree to the practices described in this policy.
  1. Information We Collect
    • We may collect and process the following types of personal data:
  • Identity Data:Full name, date of birth, gender.
  • Contact Data:Address, email address, phone number.
  • Health Data:Medical history, injuries, or conditions relevant to your participation in reformer Pilates classes.
  • Payment Data:Billing address and payment card details (processed securely via third-party providers).
  • Marketing Preferences:Information about your preferences for receiving updates and promotions.
  1. How We Use Your Personal Data

 

  • We process your personal data for the following purposes:
  • Service Delivery:To register you as a client, manage bookings, and provide tailored reformer Pilates classes.
  • Health and Safety:To ensure your safety during classes and to assess your suitability for classes and the exercises planned within them.
  • Payment Processing:To process payments for our services.
  • Communication:To contact you regarding bookings, schedule changes, or relevant updates.
  • Marketing:To send newsletters, offers, and updates if you have opted in.
  • Compliance:To meet legal or regulatory obligations, including maintaining records for tax purposes.
  1. Legal Basis For Processing

 

  • We process your personal data based on one or more of the following legal bases:
  • Contract:To perform the services you have requested.
  • Consent:For optional communications and marketing activities (you can withdraw consent at any time).
  • Legal Obligation:To comply with applicable laws and regulations.
  • Legitimate Interest:For purposes such as improving our services or ensuring your safety during classes.
  1. Sharing Your Personal Data

 

  • We will not sell or rent your personal data to third parties. However, we may share your data with:
  • Our Instructors:To deliver the reformer Pilates classes and ensure your safety.
  • Our Service Providers:Payment processors or booking software providers.
  • Relevant Authorities:If required by law or to protect our rights or property.
    • All third parties are required to respect your data and process it only in accordance with the law.
  1. Data Retention

 

  • We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, tax, or accounting requirements.
  • Retention Periods:
  • Client records:for as long as we reasonably need it, for the purposes explained in this Privacy Policy.
  • Marketing data: Until you opt out or withdraw consent.
  1. Data Security

 

  • We take the security of your personal data seriously. Measures include:
  • Secure servers and encryption.
  • Restricted access to personal data.
  • Regular reviews of our data protection practices.
  1. Your Rights

 

  • Under the UK GDPR, you have the following rights:
  • Access:Request a copy of the personal data we hold about you.
  • Correction:Rectify inaccurate or incomplete data.
  • Erasure:Request deletion of your data where applicable.
  • Restriction:Limit the processing of your data.
  • Portability:Request transfer of your data to another provider.
  • Objection:Object to data processing for marketing or legitimate interests.
    • To exercise your rights, contact us using the details below.
  1. Marketing And Communications

 

  • We will only send you information that relates to our reformer Pilates classes, your membership and things you have indicated that you are interested in.
  • We will only send you marketing communications where you have provided consent for us to do so. You can choose to opt out of marketing communications at any time by contacting us using the details below.Please be aware that if you opt-out of receiving marketing communications from us it may take up to 10 business days for us to process your request.
  • Even after you opt-out from receiving marketing communications from us, you will continue to receive administrative messages from us regarding our services.
  1. Photographs and Video Recordings

 

  • When you attend our reformer Pilates classes, we may take photographs and video recordings for the following purposes:
  • Training and Safety:To monitor and improve our instruction methods and ensure client safety during sessions.
  • Marketing and Promotion:To showcase our services on our website, social media channels, and other promotional materials.
    • If you do not wish to be photographed or recorded during classes, please notify us in advance, and we will take reasonable steps to accommodate your preferences.
    • All images and videos are processed and stored securely in accordance with applicable data protection laws.
  1. Cookies and Website Use

 

  • If our website uses cookies, we will provide a separate cookie policy explaining their use.
  1. Changes To This Privacy Policy
    • We may update this policy from time to time. The latest version will always be available on our website.
  2. Contact Us

 

  • If you have questions about this privacy policy or wish to exercise your rights, please write to us at:

PXY Reformer Pilates

Office 2

Didsbury House

748 – 754 Wilmslow Road

Didsbury

Manchester

M20 2DW

 

Email: info@pxyreformerpilates.com